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Winter Issue On Stands Now!

Frequently Asked Questions​​

All your questions answered

Molly My Mag

Our summer issue is on stands from June to September and winter is on stands from December to March.

My Mag is available at grocery chains, bookstores, boutiques, and newsstands across the U.S. Use our Find My Mag tool to find a store nearest to you, or reach out to our team at info@mollymy.com with your zip code and we can help you find a retailer in your area.

My Mag’s mailing list is finalized about one month before it’s mailed out. To begin your subscription with the summer issue, subscribe by April 1. To begin your subscription with the winter issue, subscribe by October 1. If you have any problems while ordering or feel like you missed an issue please let us know ASAP at info@mollymy.com.

When you subscribe to My Mag you automatically opt in for auto-renew. You can login to your account to make any changes to your subscription — including payment information, or to unsubscribe.

Update your address by logging into your account. Our mailing list is final about a month before issue release, so if you’re moving around this time, please contact info@mollymy.com and we’ll do our best to assist.

Log into your account to check your subscription status. Alternatively, use the search bar in your inbox to look for a confirmation email from My Mag. If you’re still not sure, reach out to our team at info@mollymy.com and we can confirm your status.

You can expect the summer issue to arrive by early June and winter issue by early December, though we always aim to make it into your mailbox sooner. Domestic mailing can take up to six weeks. International mailing may take two months.

Lucky day! Enjoy the issue on us. Likely, your name will be removed from our list after that issue, but feel free to resubscribe and/or let us know at info@mollymy.com.

Thank you for spreading the word! Yes; you can gift a subscription by going through the usual checkout process and selecting “this is a gift.”

Yes! You can send My Mag to everyone you know! When you check out in our online store, you’ll be asked to enter both billing and shipping addresses. Be sure to check the box “This is a gift” and enter your giftee’s email address. We’ll let them know My Mag is on its way! If you forget to change the shipping address for your friend, as long as you realize before our mailing deadlines, email info@mollymy.com and our team will correct it.

At this time we only offer our subscriptions online and not single issues. If you’d like to grab a single copy of My Mag’s most current issue, check our store finder for your nearest location while supplies last.

We’re so glad to know that you want to share with the community. We’d love to hear from you! For single contributions or features, please send ideas to info@mollymy.com and we’ll reach out if there’s a fit. Specify print or digital, if you have a preference. If you’re providing professional advice or opinions, we’d like a short summary of your qualifications. If you’re interested in interning or working for My Mag, please send resumes to Molly at molly@mollymy.com.

Include your nominee’s biography, social media handles, websites, and related content to info@mollymy.com. We will reach out if there’s a fit.

My Mag offers a fun and dynamic platform for advertising features in print and social collaborations. Molly loves to work with brands and collaborators. Please email her at molly@mollymy.com and we’ll follow up shortly.

E-commerce

Magazine subscriptions may be canceled if cancellation is placed well in advance of mailing. Please contact info@mollymy.com to do so. Unfortunately, we’re unable to cancel product orders of merchandise items placed through our website. Once you have placed your order, the shipping process has begun.

On occasion, we receive a high volume of traffic and stock may sell out before our website has been updated. If this happens, we’ll have to cancel your order. You’ll be notified immediately, and we’ll begin the refund process. Refunds will reflect between 3-5 business days.
Depending on your shipping address, different state and local government tax laws will apply. We follow the laws of each state and if applicable, will calculate the tax rate relevant to your shipping destination.

Email us at info@mollymy.com for an updated status of your shipment and we’ll let you know.

Ground shipping is FREE on all orders in the continental U.S. We do not pay for return shipping, which is solely your responsibility. Alaska, Hawaii, and Puerto Rico: Shipping is calculated at checkout. At this time we do not ship merchandise internationally.

Orders are processed twice per week, on Tuesdays and Fridays, excluding holidays. If placed at a holiday time, processing may be delayed.

We offer standard USPS ground shipping only.

We’ll do our best to advise you of a problem or delay that has been communicated to us by USPS and assist you in obtaining updates.

We are not responsible for lost or stolen shipments. You will be responsible for filing a claim with USPS. Once your claim has been filed please contact us directly at info@mollymy.com so that we are aware of your claim. We take no responsibility for any error, omission, or loss or damage to your shipment while in care, custody, or control of USPS.

Printed or digital magazines, editions, and/or publications are final and cannot be returned. Most items from our store can be returned. Please read more on our Return Policy.

We will provide you with the return address once we’ve approved your return.

Sometimes you change your mind, or love what you purchased but it just doesn’t fit. Please email us at info@mollymy.com and we can proceed with your exchange within two weeks (14 days) of receipt.

We will exchange items of the same kind in a different color or size. We cannot accept changes for items that are of a different style or different value.

Exchanges will be rejected if they are not the same item that was originally purchased or if the color or size is not in stock. If you need any additional assistance you can always email us at info@mollymy.com.

We will grant a one-time price adjustment on full-price items within 7 days of the order date. Please contact us at info@mollymy.com. Price adjustments cannot be honored during sales or be combined with any existing offers on the order.